Terms and Conditions

Welcome to The Wooblses! These Terms and Conditions (“Terms”) govern your use of our website, services, and products. By accessing or using our website and placing an order, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please refrain from using our website.

1. General Information

These Terms apply to all visitors, users, and customers of The Wooblses website (the “Site”) and all products and services we offer. The site is owned and operated by The Wooblses, located at 25 West 31st Street, Apt 53E, New York, NY 10001, USA.

2. Product Information and Pricing

We strive to provide accurate product descriptions, pricing, and availability on our website. However, we reserve the right to modify or update product information, prices, and availability without notice.

• Pricing: All prices listed on our website are in U.S. dollars (USD). Prices do not include taxes or shipping fees, which will be added at checkout.
• Product Availability: Our products are subject to availability. We may limit the quantity of items you can purchase at one time.
• Errors: In the event of a pricing error or incorrect product description, we reserve the right to cancel or modify any orders placed with incorrect information. If this occurs, we will notify you as soon as possible.

3. Ordering

When you place an order through our website, you are making an offer to purchase products under these Terms. We reserve the right to accept or decline your order for any reason, including product availability or issues with payment processing.

• Order Confirmation: Once your order is placed, you will receive an email confirming your purchase. This email does not signify acceptance of your order, and we reserve the right to cancel the order if necessary.
• Order Cancellation: You may cancel your order if it has not yet been processed or shipped. If the order has already been processed or shipped, you must follow our return policy to request a return.

4. Payment

We accept a variety of payment methods, including major credit cards, PayPal, and other secure payment options. Payment is due at the time of purchase.

• Security: We use secure payment gateways to process transactions. Your payment information is protected by encryption protocols.

5. Shipping and Delivery

Shipping times and costs are detailed in our Shipping Policy. We strive to process and ship your order within 5-7 business days, but delivery times may vary depending on the shipping method and your location.

• Delivery Delays: While we make every effort to meet shipping estimates, we cannot guarantee delivery dates due to unforeseen circumstances, such as weather delays or postal service disruptions.

6. Returns and Exchanges

Please refer to our Return Policy for details on how to return or exchange products. Returns must be made within 14 days of receiving your order. Certain products, such as custom or personalized items, may not be eligible for return.

7. Intellectual Property

All content on our website, including text, graphics, logos, images, and designs, is the property of The Wooblses and is protected by copyright and other intellectual property laws.

• Usage Restrictions: You may not use any content from our website for commercial purposes without obtaining prior written consent from The Wooblses.

8. User Conduct

When using our website, you agree to:

• Not engage in any unlawful or harmful behavior, including the use of our website to distribute malware, spam, or other malicious content.
• Not attempt to interfere with the proper operation of the website or any transactions on the site.
• Provide accurate, current, and complete information when placing an order.

9. Limitation of Liability

To the fullest extent permitted by law, The Wooblses is not liable for any indirect, incidental, special, or consequential damages arising out of your use of our website or products, including but not limited to loss of data or profits.

• Product Liability: Our products are handmade with care, but we are not responsible for any injuries or damages resulting from improper use or care of the products.

10. Privacy

Your use of our website is governed by our Privacy Policy, which can be reviewed separately. By using our website and placing orders, you consent to the collection and use of your personal data as described in the Privacy Policy.

11. Governing Law

These Terms and Conditions are governed by the laws of the State of New York, USA, without regard to its conflict of law principles. Any disputes arising from these Terms will be resolved in the competent courts located in New York County.

12. Changes to Terms and Conditions

We may update these Terms at any time. Any changes will be posted on this page with an updated “Last Revised” date. We encourage you to review these Terms periodically to stay informed about our practices.

13. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

• Email: info@thewooblses.com
• Phone: +1 (332) 584-1937
• Address: 25 West 31st Street, Apt 53E, New York, NY 10001, USA

By using our website and placing an order, you acknowledge that you have read, understood, and agree to these Terms and Conditions.